Help

A Stripe account. Dunn creates your invoices in your own Stripe, and your clients pay through Stripe by card or bank transfer. The money goes straight to you; Dunn never holds it. No Stripe yet? You can create one during setup.

Go to Settings → Connect Stripe, sign in to Stripe, and click Connect. It takes about 30 seconds if you already have Stripe, or 5–10 minutes to sign up.

Yes, any time, from Settings. Reminders and late fees stop until you reconnect. When you reconnect, Dunn catches up on anything paid in the meantime.

The invoice, one friendly reminder 4 days before it's due, then a notice or two if it goes late, with a final notice at 14 days late. If you set a late fee, the client gets a heads-up before it lands.

Your business. Emails go out in your business's name and sign off with your name. Replies come back to you.

Dunn pauses the reminders and forwards the reply to you. Hit Reply to answer them directly. The reply is saved on the invoice's history.

You decide: the day after the due date, or after a grace period you pick. It can be a flat amount or a percent. The fee is written on the invoice so your client knows it upfront.

Yes. The day before any fee is added, Dunn emails you a heads-up. Open Dunn to lower or waive it, even after it's been added. Otherwise it's added automatically.

No. Lateness is counted by calendar day (New York time), so a payment any time on the due date is on time.

By card or bank transfer (ACH) through your Stripe. Bank transfers cost much less (Stripe charges about 0.8%, capped at $5). You can turn bank payments off in Settings.

Bank payments take a few business days. While one is clearing, Dunn pauses reminders and late fees. If it goes through, the invoice is marked paid on the day your client sent it. If it fails, Dunn tells you and picks up where it left off.

Yes. Recurring invoices go out weekly, every 2 weeks, monthly, or on a set day, with your services and PO number filled in.

Up to 5 clients a month for $39 a month ($390 a year), or unlimited clients for $59 a month ($540 a year). On the 5-client plan, each client can be invoiced as often as weekly.

Each different client you invoice in a month. Cancel an invoice within 24 hours (a typo, the wrong amount) and that client doesn't count.

Yes. Cancel from Settings → Manage plan. Your plan keeps working to the end of the period you paid for. Your first payment also comes with a 30-day money-back guarantee: email hello@getdunn.org within 30 days for a full refund.

New to Dunn? Click Get started, choose \u201cHave a code?\u201d and enter it (it looks like DUNN-XXXX-XXXX) as you create your account. Already have an account? Go to Settings → Plan and redeem it there. Then connect Stripe and send your first invoice.

Tier 1: up to 15 clients a month, for life. Tier 2: unlimited clients, for life. Both include every feature: reminders, automatic late fees, recurring invoices, bank payments, and reports.

Each code is for one business. To upgrade from Tier 1 to Tier 2, redeem a Tier 2 code on the same account. For a second business, use a separate Dunn account with its own code.

Your monthly or yearly subscription is cancelled automatically, so you won't be charged again.

For the life of the product, with no monthly bill. Future paid add-ons may cost extra.

Yes. Reports → download a CSV that works with QuickBooks, Xero and Wave.

Dunn never sees or stores card or bank numbers; Stripe handles all payments. Your data is never sold. See the Privacy Policy.